ITQ Solutions Blog

Dealing effectively with orphaned transactions

Posted by John Stoddart on 05-Oct-2015 10:30:00

What happens to transactions where there is no linked transaction order (parent) in Magento?

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Topics: e-commerce

Top 3 e-commerce 'must haves' for SME online order system

Posted by John Stoddart on 21-Sep-2015 10:30:00

For an e-commerce site to be successful it has to solve to problems of its customers.  It is what differentiates the good from the best, so to speak.  

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Topics: e-commerce

Do hero images drive conversions on e-commerce sites?

Posted by John Stoddart on 14-Sep-2015 10:30:00

For those that track website design trends, it will have been hard not to notice the increasing use of 'hero' images prominently on home page design.  These are large, prominent images which - typically - show the product as the hero.  Many sites have adopted this approach.  The question is: do they actually work?

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Topics: e-commerce

Five tips to increase your SME e-commerce basket

Posted by John Stoddart on 07-Sep-2015 10:30:00

While using inbound marketing and advertising (including PPC) is a great way of driving visitors and revenue, there are other things you can do as an e-commerce operator to increase conversions.  Here we look at five activities you can use to increase your average order value.  These sales techniques will add value to your e-business.

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Topics: e-commerce

Reduce reporting pain on SME e-commerce marketing

Posted by John Stoddart on 24-Aug-2015 10:30:00

SME e-commerce website cannot avoid digital marketing now: blogging, email, PPC and - especially - social media marketing.  However, it is complicated and can be difficult to get a coherent picture of how effective such marketing can be together.  Getting an idea of effectiveness and ROI is difficult.  Nobody wants to be back in the 'only half my marketing is effective.  I wish I knew which half' position that was common years ago.

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Topics: e-commerce

Payment processor questions from an SME e-commerce website

Posted by John Stoddart on 17-Aug-2015 10:30:00

No web store is going to be in business for long unless it can process payments online electronically quickly and cost-effectively.  It is a fundamental processing step and is absolutely critical to the business.  As an ecommerce consultancy, we recommend that web store operators look to review (and change their payment processor) from time to time.

Quck, simple and easy payments is an absolute prerequisit for an ecommerce website.

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Topics: e-commerce

How to use Pinterest for social media e-commerce

Posted by John Stoddart on 10-Aug-2015 10:00:00

We found this very good infographic in the HubSpot blog posts and thought it maed great sense for e-commerce websites to start considering how Pinterest might work for them as part of their content marketing.
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Topics: e-commerce

Sage Payment solutions launch new Magento extension

Posted by John Stoddart on 29-Jul-2015 12:29:39

Sage Payment solutions launch new Magento extension

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Topics: e-commerce

Infographic: the future of e-commerce shopping

Posted by John Stoddart on 27-Jul-2015 10:30:00

The Internet has given shoppers instant reach and it has blurred the lined between physical retail and ecommerce shopping. The ubiquity of mobile devices continues to fuel this transformation while opening the door for new technologies at the fingertips of the Connected Consumer.  This infographic - by Mozu - gives some technolgy trends:
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Topics: e-commerce

Why SME e-commerce needs lower cost of acquisition

Posted by John Stoddart on 20-Jul-2015 10:30:00

e-business and e-commerce

SME e-commerce websites need to drive visitors and leads to keep their businesses viable.  And to do that, they need to attract either new or return customers to regularly visit and buy.  So, keeping the cost of acquiring new customers is extremely important if they are going to scale their business cost-effectively.

Cost of Customer Acquisition

The Cost of Customer Acquisition (CoCA) is an incredibly important metric in a e-commerce business.  Ideally, it is one that is low and remains low.  However, this - in conjunction with your Customer Lifetime Value (CLV) are crucially important to you overall business success.

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Topics: e-commerce